Use this as the dedicated “Appointment Reminder SMS Terms of Service” block on your Terms page, directly under (or alongside) your general terms. The structure follows current A2P 10DLC best‑practice templates.
RenoSite LTD SMS Program
Program name and description
RenoSite LTD SMS Program. By opting in to receive SMS messages from RenoSite LTD, you agree to receive appointment reminder and confirmation text messages related to your website services and associated account notifications. Message frequency varies.
Opt‑out instructions
You can cancel the SMS service at any time. Simply text "STOP" to the phone number or shortcode used to contact you. After you send the SMS message "STOP," we will send you a confirmation SMS to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us for this program.
Rejoining instructions
If you want to rejoin, sign up again using any of our opt‑in methods (such as completing a form on our Site or requesting SMS reminders), and we will start sending SMS messages to you again.
Help instructions
If you are experiencing issues with the messaging program, reply with the keyword "HELP" for more assistance, or contact us at [email protected] or by calling our support number +1 877-713-8223
Carrier liability disclaimer
Carriers are not liable for delayed or undelivered messages.
Message and data rates
As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies. If you have questions about your text or data plan, please contact your wireless provider.
Privacy
For privacy‑related inquiries, please see our Privacy Policy at https://renosite.org/privacy-policy. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt‑in data and consent; this information will not be shared with any third parties.
Compliance with industry standards
RenoSite LTD strives to comply with applicable messaging industry guidelines, including CTIA Messaging Principles and Best Practices, carrier policies, and A2P 10DLC requirements for consent, content, and opt‑out handling.
Legal compliance
Use of the SMS Program is subject to our Terms of Service and all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and any similar state or international laws governing text messaging and consent.
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