Last Updated: February 3, 2026
RenoSite LTD ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or interact with our services.
By using our website or submitting your information, you agree to this Privacy Policy and our Terms of Service.
1. Information We Collect
Personal Information
We may collect personal information you voluntarily provide, including:
Name
Email address
Phone number (including mobile number)
Business details
Any information submitted through forms or direct communication
Non‑Personal Information
We may automatically collect certain non‑personal information such as:
IP address
Browser type
Device information
Pages visited and usage data
2. How We Use Information
We use the information collected to:
Provide and operate our services
Communicate with you regarding inquiries, appointments, or services you request
Send service‑related communications, including SMS messages where you have opted in
Improve our website, services, and user experience
Comply with legal and regulatory requirements
3. Cookies and Tracking Technologies
We use cookies and similar technologies to understand website usage and improve performance. You may adjust cookie preferences in your browser settings. Disabling cookies may affect site functionality.
4. Information Sharing
We do not sell or rent personal information.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt‑in data and consent; this information will not be shared with any third parties.
We may share information only:
With service providers or subcontractors who assist us in operating our services (under confidentiality obligations)
When required by law or legal process
To protect our rights, users, or the public
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no system is 100% secure.
6. Your Rights and Choices
You may:
Request access, correction, or deletion of your personal information
Opt out of SMS communications by replying STOP
Unsubscribe from emails using the unsubscribe link
To exercise your rights, contact us at [email protected].
7. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect information from children under 13.
8. External Links
Our website may contain links to third‑party sites. We are not responsible for their privacy practices.
9. Policy Updates
We may update this Privacy Policy periodically. Updates will be posted on this page.
10. Contact Information
RenoSite LTD
Email: [email protected]
SMS Opt-In Details
SMS Messaging Terms and Conditions
By opting in to receive SMS messages from RenoSite LTD (“we,” “us,” or “our”), you agree to the following terms:
Opt-In Consent
By providing your mobile number through our website forms, scheduling tools, or other digital communication channels, you expressly agree to receive recurring text messages from RenoSite LTD. These may include appointment reminders, service updates, special offers, or other business‑related communications.
Message Frequency
Message frequency may vary depending on your interaction with our services. We strive to send only relevant and necessary communications.
Opt-Out Instructions
You may opt out of receiving text messages at any time by replying STOP to any message you receive. After opting out, you may receive a confirmation text to verify your request.
Help and Support
For help regarding our messaging program, reply HELP or contact our support team at [email protected].
Message and Data Rates
Message and data rates may apply according to your mobile carrier plan. RenoSite LTD is not responsible for charges incurred by your carrier.
Data Handling and Privacy
Your mobile number and SMS consent data will only be used for RenoSite LTD’s direct communications. We do not share, sell, or rent your opt-in details with third parties for marketing purposes. All SMS data is processed in accordance with our [Privacy Policy].
Eligibility
You must be at least 18 years old or have parental consent to opt in to SMS communications.
Changes to SMS Terms
We may modify these terms at any time. Updates will be reflected on this page with a revised “Last Updated” date.
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