RenoSite LTD ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website ("Site") or use our services. By accessing or using our Site, you agree to this Privacy Policy and our Terms of Service.

1. Information we collect

Personal information: Name, email address, mailing address, phone number (including mobile number), payment details, and any other information you voluntarily provide through forms, transactions, or communications with us.

Non‑personal information: Browser type, IP address, device identifiers, and browsing behavior collected automatically via cookies and similar technologies.

2. How we use information

We use personal information to:

- Provide and operate the Site and our services.

- Process transactions and manage accounts.

- Send transactional and service‑related communications (including appointment reminders and confirmations by SMS where you have opted in).

- Improve our offerings, Site performance, and customer experience.

- Comply with legal and regulatory obligations.

- We use non‑personal information to:

- Analyze Site usage and trends.

- Monitor, maintain, and enhance Site functionality and security.

- Manage and measure content and advertising on our Site.

3. Cookies and tracking technologies

We use cookies and similar technologies to recognize you on future visits, personalize content, and understand how our Site is used. You may control cookies through your browser settings, but disabling cookies may affect certain Site features.

Some analytics or advertising providers may place their own cookies on our Site to help us understand traffic and performance; their use of information is subject to their own policies.

4. How we share information

We do not sell your personal information.

We may disclose personal information to:

- Service providers and subcontractors that perform services on our behalf (such as hosting, payment processing, customer support, or SMS delivery), subject to confidentiality obligations and use only as necessary to perform services for us.

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- Government authorities, regulators, or law‑enforcement agencies when required to do so by law or to protect our rights, users, or the public.

- Parties involved in a business transaction, such as a merger, acquisition, financing, or sale of all or part of our business or assets, where permitted by law and subject to appropriate safeguards.

All the above categories exclude text messaging originator opt‑in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text message services.

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No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt‑in data and consent; this information will not be shared with any third parties.

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5. SMS consent data

Text messaging originator opt‑in data and consent are used only to send text messages from our messaging program and to maintain related records (such as opt‑out requests), and will not be shared with any third parties except for aggregators and providers that enable the text message services.

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6. Data security

We use reasonable technical and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and absolute security cannot be guaranteed.

7. Your choices and rights

Subject to applicable law, you may:

- Access, correct, or delete certain personal information.

- Unsubscribe from marketing emails by using the “unsubscribe” link.

- Opt out of SMS communications by replying STOP to any message.

- Adjust cookie settings in your browser.

- To exercise your rights, contact us at [email protected].

8. Children’s privacy

Our Site and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us so we can delete it.

9. Links to other websites

Our Site may link to other websites that we do not control. This Policy does not apply to those sites, and you should review their privacy policies.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of the Site following changes signifies your acceptance of the revised Policy.

11. Contact us

If you have questions or concerns about this Privacy Policy or our data practices, contact:

RenoSite LTD
Email: [email protected]